Account Executive ( Saudi National )

Shipa Delivery is an online platform that makes it easier for businesses and consumers to send and receive parcels within the GCC. Our expanding operation connects users with a network of delivery assets and services via mobile apps and online business dashboards. We make collection of packages within one hour a reality, along with a choice of on-demand, same-day, next-day, and cross-border delivery services. Shipa Delivery's technology stack provides real-time parcel tracking via GPS; and for businesses, an integrated solution to streamline last-mile logistics and automate delivery management.We celebrate versatile and self-driven candidates. We need you to be obsessed with customer engagement and be a force of evolution to make us better every day. Our culture is all about speed and care.Role SummaryAs an Account Executive at Shipa Delivery, you will support the account management function by coordinating with customers and internal teams to ensure smooth day-to-day operations. This is a junior-level role suitable for candidates with 0-2 years of experience, focused on communication, coordination, and basic reporting.ResponsibilitiesSupport assigned customer accounts and assist in day-to-day account coordinationCommunicate with customers to understand service requirements and share updatesCoordinate with internal teams (operations, finance, support) to ensure smooth executionFollow up on service-related issues and support their timely resolutionMaintain accurate customer data and documentationAssist in preparing basic reports using MS ExcelEnsure adherence to company processes and service standardsSupport senior account team members in ongoing account activitiesQualificationsBachelor's degree in Business, Logistics, or a related field0-2 years of experience in account management, customer service, or operationsStrong communication and coordination skillsAbility to work cross-functionally in a fast-paced environmentProficiency in MS Excel and basic reporting#J-18808-Ljbffr