Account Manager MEA

OverviewReady to be part of the Legal Tech revolution?As the leading SaaS publisher in Europe, DiliTrust is transforming legal departments worldwide with cutting-edge technologyOur ImpactFrom General Meeting reports to AI-assisted contract life management, our teams across France, Spain, Italy, Canada, Mexico, and MEA are the driving force behind our global successWe proudly support 2,300 customers in 50 countries, with 80% of them being CAC 40 companiesOur AmbitionTo become the first French legal tech Unicorn, reaching a valuation of over €1 billionOur RecognitionDiliTrust is recognized for offering a positive and stimulating work environment We are proud recipients of the “Happy at Work” and “Tech at Work” labels since 2019Your TasksAs an Account Manager, you will engage with senior executives of multinational corporations as well as mid-sized companies in both the private and public sectorsYou will work closely with CEOs, Board members, and management teams to develop and grow strategic client relationshipsActing as a true product expert, you will be the voice of the customer internally, collaborating with sales, development, and marketing teamsAs part of your missionsBuild and nurture strong relationships with a portfolio of key clientsManage contract renewals and ensure long-term customer retentionIdentify and act on upsell and cross-sell opportunities to achieve targetsAct as a consultant on the product, supporting and guiding clients in their use of the solutionsMonitor KPIs related to business cases and product usageProfile RequiredBachelor’s degree (minimum) with at least 5 years of relevant experienceFluent Arabic and English bilingualAbility to develop long-term strategic plans for customersExcellent presentation and communication skillsStrong ability to manage all aspects of a projectComfortable working in an international, multicultural environmentStrong desire to learn and become a functional expert on multiple software productsVersatile, autonomous, assertive, customer-oriented, and a true team playerWhy join us?Join a fast-growing company in a truly international environment (France, Italy, Spain, Canada, Germany, Dubai & Mexico City)25+ nationalities: a cosmopolitan and multicultural mindsetWork-life balance matters at DiliTrustA key moment to join DiliTrust in terms of growth and opportunitiesRecruitment ProcessHR interviewHiring Manager interview (on-site)Chief of CS interview#J-18808-Ljbffr