Assistant Store Manager- Forever New

POSITION OBJECTIVEEnsuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing salesAssisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and proceduresEnd to end store responsibility in absence of Store ManagerPromote the Loyalty Program of the company for maximizing loyalty and repeat salesProvide feedback to the Store Manager and Area Manager with regards to employees and productsKEY RESPONSIBILITIESMust be fashionable / well‑groomed and possess up-to-date product knowledge to ensure minimal stock lossMaintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needsEnsuring the retail staff has the skill to provide highest levels of customer service for maximizing the salesAssisting the Store Manager in implementation of operating procedures at the store as per the company standardsEnsure the brand and company’s policies and procedures are adhered by all the staff at all the timesRegularly audits own store administration and resolve any issuesManage the daily roaster, leave and grievances of the retail staffMaintain the visual merchandising standards at the stores all the time as per set VM standardsPromote the Club Apparel Loyalty Program of the company for repeat salesProvide feedback to the Store Manager and/or Area Manager with regards to the employees and productsEnsure awareness and vigilance at all times of security in the store without any negligenceMust be updated about the various brands of the group for suggestive selling to the customersEnd to end store responsibility in absence of Store ManagerMust be physically fit to stand for extended hours and heavy lifting#J-18808-Ljbffr