CENTRAL RESERVATIONS & CUSTOMER SERVICE MANAGER

Were Hiring: Central Reservations & Customer Service ManagerAre you a dynamic leader with a passion for guest service and a strong network in the tourism and hospitality sector Join a prestigious hospitality group in Dubai and play a key role in shaping world class customer experiences!Key Highlights:Must have strong links with tour operators and DMCsExperienced in handling high-level guest complaintsStrong leadership and interpersonal skills a mustYoull Be Responsible For:Overseeing LARGE venue reservations & optimizing booking performanceLeading a proactive customer service teamTraining, coaching and driving high service standardsEnhancing revenue through B2B collaboration and upsellingResolving guest issues with professionalism and empathyMinimum Requirements:3 years in a managerial roleProven leadership in reservations & customer serviceAbility to multitask and lead under pressureExperience with group bookings and B2B travel partnersReady to take the next step in your hospitality leadership journey#J-18808-Ljbffr