Client Advisor, Giorgio Armani, Kingdom Centre

Role OverviewAs a Client Advisor, you will play a key role in delivering outstanding customer service and fostering strong customer relationships. You will be an ambassador of our brand and products, working closely with clients to understand their needs, share in-depth product knowledge, and ensure a positive shopping experience.ResponsibilitiesWelcome and serve customers, ensuring an excellent in-store experience at all times.Be aware of personal sales targets, including KPIs, and support the management team in achieving department and store goals using company resources such as staff training and product knowledge.Apply company training to engage clients effectively, suggest additional or alternative products, and maximize sales.Foster a high-energy store environment conducive to sales generation.Build and maintain client relationships to drive sales and improve client retention, using CEM tools.Actively participate in training sessions, both internal and external, to continually enhance skills and knowledge.Ensure the shop floor and visual displays meet high standards, following company operational guidelines and stock procedures.Stay updated on fashion trends and competitors to maintain strong brand and product knowledge.Engage proactively in cross-selling across all departments to maximize sales opportunities and achieve individual targets.RequirementsEnthusiastic, approachable, with excellent communication and interpersonal skills.Positive attitude, self-driven, and focused on achieving goals.Capable of working both independently and as part of a team.Preferably has prior experience in sales or customer service.We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth.#J-18808-Ljbffr