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Client Relations Executive

IIQAF

Abu Dhabi, UAEAED 5,000-12,000/moToday
UAEHealthcareFull Time

Skills Required

ExcelCrmErpCommunicationCustomer Service

Job Description

Company: IIQAF GroupLocation: Abu Dhabi, UAEIndustry: Hospital / Health CareJob Type: Full-TimeJob OverviewIIQAF Group is seeking a professional and customer-focused Client Relations Executive in Abu Dhabi to enhance client satisfaction and support healthcare service delivery. The ideal candidate will have experience in client relationship management, patient coordination, customer service, complaint handling, and healthcare administration.This role is ideal for candidates searching for Client Relations Executive jobs in Abu Dhabi, Patient Relations Executive UAE, Healthcare Customer Service roles, Client Relationship Manager jobs, or Hospital Front Office positions in UAE.Key ResponsibilitiesBuild and maintain strong client and patient relationshipsHandle client inquiries, feedback, and complaints effectivelyEnsure high levels of patient satisfaction and service qualityCoordinate with medical and administrative teamsManage appointment scheduling and follow-upsMaintain accurate client records and CRM updatesSupport front office and patient service operationsProvide information on healthcare services and proceduresEnsure compliance with healthcare service standards and policiesRequirementsBachelor’s degree in Business Administration, Healthcare Administration, or related fieldExperience in hospital or healthcare environment preferredStrong communication and interpersonal skillsExcellent problem-solving and conflict resolution abilitiesProficiency in CRM systems and Microsoft OfficeProfessional attitude and customer-focused approachImmediate availability preferred#J-18808-Ljbffr