K
Customer Solution Engineer - MP Tender
Kone México
Riyadh, Saudi ArabiaAED 7,000-18,000/mo≈ SAR 7.1K-18.4K/moYesterday
Saudi ArabiaEngineering & ManufacturingFull Time
Skills Required
ExcelErpCommunicationSafetyArabicEnglish
Job Description
Customer Solution Engineer - MP Tender page is loaded## Customer Solution Engineer - MP Tenderlocations: Riyadhtime type: Vollzeitposted on: Heute ausgeschriebenjob requisition id: R0658650*Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.****It's time to make a move. Join our flow.***We have an exciting opportunity for an energetic and enthusiastic Customer Solution Engineer (MP Tender) to be responsible for providing technical expertise to identify the most suitable KONE product for customer requirements. This role involves interpreting customer specifications and aligning them with KONE’s solutions, including escalators, auto walks, machine-room-less elevators, high-rise systems, and third-party equipment. The engineer also plays a key role in developing non-standard solutions and supporting the tendering process, ensuring that all technical requirements are met with KONE’s product offerings.**Communication with Customer or project team:*** Responsible for attending regular customer meetings along with Sales to clarify all the technical queries.* Accountable for overall solution for the customer, including integrations, solutions, services, and products* He/she takes responsibility to define the specifications, costs, and lead times in co-operation with other Front-Line parties, Supply Line, and Area and Global support functions.**Collaboration with sales:*** Responsible for finding optimal technical solutions to meet the customer’s needs for non-standard* Ensures clarity on the solution’s scope, including KONE and possible third-party offerings* Select the correct product platform on which to make the offering* Propose solutions from all KONE business lines; new services, escalators, elevators, doors, etc.**Collaboration with Supply Line:*** Responsible for preparing the customer specification into the KONE language and getting the corporate prices from SC.* Ensure that the proposed solution fulfils local codes, regulations, and safety requirements.**General responsibilities:*** Participates in product and new services release information-sharing sessions* Offers input to the product offering management about customization, standardization and interface requirements for the portfolio* Contribution to the Customer Solutions Engineering virtual and local network* Contribute to and utilize the Customer Solutions Engineering case library* Is the primary front-line technical contact person for the Supply Line Tendering Engineers.* Hold a Bachelor degree in Engineering.* Minimum of 5 years of experience in the elevator business or another relevant field.* Excellent verbal and written English and Arabic language will be the added value skills.* Excellent communication, negotiation, and customer handling skills.* Understanding of different building types and customer segments.* Good knowledge of environmental and sustainability requirements and norms.* Good CAD and optional BIM skills.* Basic knowledge of competitors’ products.* Good understanding of a product’s total costing is built up &local norms and regulations.Wir bei KONE konzentrieren uns auf die Schaffung einer innovativen und partnerschaftlichen Arbeitskultur, in der wir den Beitrag jedes einzelnen wertschätzen. Die Mitarbeiterbindung ist für uns ein Schwerpunktbereich und wir ermutigen unsere Mitarbeiter, sich einzubringen sowie Informationen und Ideen auszutauschen. Nachhaltigkeit ist ein integraler Bestandteil unserer Kultur und der täglichen Arbeit. Wir befolgen ethische Geschäftspraktiken und haben es uns zum Ziel gesetzt, eine Kultur des Miteinander aufzubauen, in der Kollegen einander vertrauen und sich respektieren und in der gute Leistung anerkannt wird. Als Unternehmen, das einen großartigen Arbeitsplatz bietet, sind wir darauf stolz, eine Vielzahl von Erfahrungen und Möglichkeiten anzubieten, mit deren Hilfe Sie Ihre beruflichen und persönlichen Ziele erreichen und ein gesundes, ausgeglichenes Leben genießen können.Weitere Informationen finden Sie unter#J-18808-Ljbffr
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