Digital Sales Team Leader

As Lendo continues to scale its crowd‑lending and SME financing offering, we’re seeking a Digital Sales Team Leader to drive performance across our digital sales function. In this role, you’ll lead and develop a high‑performing team responsible for converting inbound and outbound leads into strong pipeline management and CRM discipline. Working closely with marketing, credit, and operations, you’ll play a key role in improving conversion rates, optimising the digital sales journey, and positioning Lendo as a for SMEs as the business grows.Key RequirementsTeam Leadership & Performancemotivate a team of digital sales representatives to consistently achieve and exceed sales KPIsMonitor daily performance across inbound and outbound calls, lead follow‑ups, and conversionsConduct regular one‑on‑one sessions, performance reviews, and sales coachingFoster a high‑performance, results‑driven sales cultureSales Operations & ExecutionManage inbound and outbound sales calls related to SME funding and crowdfunding opportunitiesEnsure effective lead qualification, needs analysis, and solution pitchingOptimize conversion rates across the sales funnelOversee pipeline hygiene and deal progression through the CRMCRM & ReportingEnsure accurate and timely CRM usage by the sales teamTrack KPIs including call volumes, contact rates, conversion rates, and revenue performancePrepare and present regular sales reports, insights, and improvement plans to managementProcess Improvement & CollaborationContinuously identify opportunities to improve sales scripts, processes, and customer journeyCollaborate closely with marketing, credit, and operations teams to improve lead quality and turnaround timesSupport onboarding and training of new sales team membersTeam CollaborationWork closely with the marketing team to align lead generation efforts with broader campaigns.Share insights and feedback with the sales team to optimise overall conversion rates and performance.QualificationsBachelor’s degree in business, Marketing, or a related field.Minimum 5 years of experience managing a digital/inside sales teamProven experience in insurance, financial services, fintech, lending, or related industriesStrong background in inbound and outbound sales environmentsHands‑on experience with CRM systems (e.g., Salesforce, HubSpot, Zoho, or similar)Demonstrated ability to deliver against aggressive sales targets and KPIsStrong analytical, coaching, and people‑management skills#J-18808-Ljbffr