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Duty Manager RUH HUB

SupportFinity™

Saudi ArabiaAED 8,000-20,000/moSAR 8.2K-20.4K/moYesterday
Saudi ArabiaTransport & LogisticsFull Time

Skills Required

GitCustomer ServiceSafety

Job Description

OverviewRiyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that’s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub – a digitally native airline that will connect the kingdom to more than 100 destinations.About The Role Are you passionate about aviation and thrive in a dynamic and robust setting? We’re looking for a dynamic professional to be the heartbeat of our airport operations.This role will be responsible for overseeing and coordinating all aspects of ground handling activities during the shift to ensure safe, on-time, and efficient turnaround of flights. Acting as the senior operational representative on duty, the role ensures compliance with regulatory requirements, airline standards, and customer service expectations. You will lead the operational team, liaise with internal and external stakeholders, and provide real-time solutions to operational challenges, disruptions, and service recovery situations. As the primary liaison between airport service providers and airport users, your mandate will be to ensure all passenger and aircraft handling activities comply with established safety and security standards, whilst also providing insights and recommendations for enhancing the efficiency and effectiveness of daily operations. If you love a fast-paced environment, thrive on making real-time decisions, and enjoy leading teams with purpose and positivity, this role is your runway.ResponsibilitiesOversee and coordinate all aspects of ground handling activities during the shift to ensure safe, on-time, and efficient turnaround of flights.Act as the senior operational representative on duty, ensuring compliance with regulatory requirements, airline standards, and customer service expectations.Lead the operational team and liaise with internal and external stakeholders to provide real-time solutions to operational challenges, disruptions, and service recovery situations.Serve as the primary liaison between airport service providers and airport users to ensure passenger and aircraft handling activities meet safety and security standards.Provide insights and recommendations to enhance the efficiency and effectiveness of daily operations.QualificationsDegree qualified with at least 5 years of experience in Aviation Ground Operations.Knowledge and understanding of DCS, weight and balance, ramp handling, dangerous goods regulations, industry regulations, safety standards, and ground operations best practices.Saudi national status and professional certification in Aviation, Airport Operations, or Management (IATA, ICAO, or ACI) is preferred.ApplicationPlease submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.Job code: EX-3F7E5066Job type: Full-timeLocation: Riyadh RegionAdvanced (5-10 yrs)About the company: Ask AIMatch my CV to this jobApplyBe vigilant about potential scams, phishing attempts, or fraudulent activities, and seek credible sources or reviews to assess the trustworthiness of the company. Remember, your personal and financial security is paramount, and taking preventive measures is crucial to safeguarding your information from potential risks and unauthorized use. SupportFinity is not responsible for any consequences that may arise from disclosing such information to unauthorized or fraudulent entities.#J-18808-Ljbffr