Head Waiter - Mass Recruiting

Job Description - Head Waiter - Mass Recruiting (BAK000019)Job NumberBAK000019DescriptionPresent customers with food/beverage recommendations, take their orders and relay to kitchen and/or bar staff accordinglySupervise and serve food/beverages according to the brand’s set procedures and standards to ensure outstanding customer serviceTake charge of customers’ bill payments and complaints and escape complex issues to the SupervisorSupervise and follow up on the execution of food/beverage preparation techniques in accordance with the brand and report non-conformities to the ManagerParticipate in achieving set targets for the brand shopParticipate in the restaurant’s opening / closing duties, including counting / recording tips whille ensuring the respect of the norms and internal standardsPrepare and send the daily order to the storekeeper to refill the needed itemsConduct, upon need, briefings for the assigned team membersQualificationsTechnical Degree in Food and Beverage or Hospitality ManagementMinimum 3 years of experience in F&B operations / Café , out of which 1 year in a similar role#J-18808-Ljbffr