Health Club Manager at The Plaza Doha LXR hotels & resorts

Job Description – Health Club Manager at The Plaza Doha LXR Hotels & Resorts (Job Number: HOT0CBK3)Work LocationsThe Plaza Doha, LXR Hotel & Resorts Saeed Bin Al Aas St; C Ring Road Umm Ghuwailina Area DohaA Health Club Manager is responsible for managing operations of the health club to deliver an excellent Guest and Member experience while achieving the club's annual budget and driving their team to meet and exceed revenue targets.What will I be doing?As a Health Club Manager, you are responsible for managing operations of the health club to deliver an excellent Guest and Member experience. A Health Club Manager will also be required to achieve the club's annual budget and drive the team to meet and exceed revenue targets. Specifically, you will be responsible for performing the following tasks to the highest standards:Manage operations of the health clubManage team members to ensure high motivation, provision of high quality service and ongoing developmentDrive the team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmes to core fitness‐based schemesAchieve the Health Club's annual budget and be accountable for maintaining and operating within financial targets as well as net movementManage customer feedback effectively to ensure continuous service and programme improvementInstill brand values and standards to maintain quality on a daily basisLiaise with other hotel departmentsEnsure customers and guests receive friendly and consistent personalised service from all team membersRecruit, manage, train and develop the teamRespond to audits to ensure continual improvement is achievedMaintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followedEnsure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guestsWhat are we looking for?A Health Club Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Management and/or supervisory experience within the leisure sectorAbility to meet financial targetsAbility to work under pressureExcellent grooming standardsStrong organisational skillsExcellent communication and interpersonal skillsWillingness to develop team members and selfFlexibility to respond to a range of different work situationsAbility to work on your own or in teamsWorking knowledge, without assistance, of Microsoft Word, Outlook and Excel computer programsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Degree in relevant areaPassion for customer serviceAbility to close a saleRelevant fitness and pool qualificationsWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!#J-18808-Ljbffr