Host / Hostess (New Café Formats) — Joud Coffee | Abu Dhabi | Dubai

About Joud CoffeeJoud Coffee is a homegrown specialty coffee brand in Abu Dhabi, known for warm hospitality, premium quality, and a team that takes ownership. We’re launching new café formats and raising the bar on the guest experience—especially around breakfast, bakery, and table service.The RoleAs a Host/Hostess, you are the first impression of Joud. You’ll welcome guests, manage the door, control the flow of seating and reservations, and set the tone for a premium-but-warm experience. You’ll work closely with the floor team to keep service smooth, fast, and organized—especially during peak breakfast hours.What You’ll DoWelcome every guest with confidence, warmth, and professionalismManage walk‑ins, reservations, and waitlists (clear communication, calm under pressure)Seat guests strategically to balance sections and avoid bottlenecksCoordinate with the service team to ensure tables are cleaned, reset, and readyKeep the entrance, host stand, and waiting area to brand standard (tidy, premium, “camera‑ready”)Handle guest questions, special requests, and feedback with empathy and urgencySupport service flow when needed (menus, water, small guest touchpoints)Follow daily checklists and shift handover notes to keep standards consistentWhat We’re Looking ForMinimum 2 years experience as a Host/Hostess (restaurant, café, hotel, or high-volume venue)Strong communication skills and confidence speaking to guestsFluent English; Arabic is a plusOrganized, fast learner, comfortable with reservation/waitlist systems#J-18808-Ljbffr