IT Service Manager - ITIL & Service Delivery Leader

A technology firm in Saudi Arabia is seeking an experienced IT Service Manager (Saudi National) to lead the service desk team, implement ITIL best practices, and enhance IT service performance. The ideal candidate will hold a bachelor's degree in IT and have over 5 years of service desk management experience. Key responsibilities include managing IT assets, resolving escalated issues, and conducting audits. This position offers a chance to drive internal IT relationships and improve employee engagement.#J-18808-Ljbffr