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Key Account Manager - Local Shops (Health & Beauty)

Delivery Hero

Dubai, UAEAED 8,000-18,000/moToday
UAESales & MarketingFull Time

Skills Required

ExcelData AnalysisCommunication

Job Description

Role SummaryWe are looking for a Key Account Manager to join our team and be part of our growth. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.Whats On Your PlateKey responsible for growing their Key Accounts portfolio and driving these partners to become generators of revenue.Optimize Key Account performance and ensure their engagement and satisfaction. Conduct regular business reviews so that Key stakeholders have full visibility of their performance.Identify revenue opportunities.Drive growth and make Key Accounts act as customer acquisition for the Q-commerce Local Shops business.Build weekly/monthly reports track & communicate performance data.Establish build and maintain strong relationships.Understand marketing calendars for brands strategize plan & execute regional campaigns supported by our key partners.Build visibility internally and externally via deep data analysis & cross-functional business reviews.Identify industry trends.Work to define projects, processes, solutions, systems that help Talabat and key partners meet their objectives.Work closely with the Ops manager to identify and resolve commercial gaps and opportunities that either increase revenue or optimize operations (i.e., optimize service and/or expenses).Business Driver for the growth of Key Accounts in Non Food Vertical.Responsible for the relationship with the Key Account Vendors.Accountable for:Right AssortmentHealthy OrdersGMV GrowthService quality need to be consistent for all the brands across all locations.Maintain continuous business relationships with Key Vendors.Provide excellent service and support in order to build a strong relationship and resolve operational issues between vendors and the company.Maintain regular relationships with various stakeholders from the brand.Provide quarterly reviews to partners to showcase the areas of growth and areas of potential improvement.Provide and maintain high service levels to the brands to ensure a seamless experience for both customers and partners.Work internally with the various departments to ensure all requirements of the brand are met.Update and maintain a track record of all activities related to the brand on Sales Force.QualificationsBachelors degree in any discipline.3-5 years of experience holding the same title or relevant.Able to analyse data and sales statistics and curate a solution.Excellent communication and negotiation skills.Customer oriented.Experience in managing brands within pharmacy health & beauty is essential.Able to travel across as required.Remote WorkNoEmployment TypeFull-time#J-18808-Ljbffr