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Operations Manager | Future Head of Ops and COO

Katana Group

Fujairah, UAEAED 5,000-10,000/moToday
UAERetail & Customer ServiceFull Time

Skills Required

CommunicationLogisticsEnglish

Job Description

<div><p>Were looking for an<b>Operations Manager</b>who can take ownership of all day-to-day operations bring structure and efficiency and eventually grow into a<b>Head of Ops</b>then potentially<b>COO.</b></p><h3>Tasks</h3><ul><li>Managing all daily operations across the company</li><li>Coordinating internal teams (support creative logistics media buyers)</li><li>Ensuring smooth execution of orders customer support workflows and timelines</li><li>Implementing processes SOPs and operational improvements</li><li>Monitoring KPIs and maintaining operational dashboards</li><li>Managing communication with suppliers partners and external services</li><li>Supporting product launches and peak seasons (Black Friday new brands)</li><li>Troubleshooting operational issues and unblocking bottlenecks</li><li>Overseeing or coordinating website updates and changes when needed</li><li>Preparing the operational infrastructure for scale: new brands more volume more complexity</li><li>Working closely with the founder on strategic and execution-related decisions</li></ul><h3>Requirements</h3><ul><li>Has<b>real experience in e-commerce operations</b></li><li>Is extremely<b>organized reliable and execution-focused</b></li><li>Has strong problem-solving skills and can stay calm under pressure</li><li>Knows how to manage teams or lead a small team</li><li>Can build structure inside an environment that moves fast</li><li>Has experience with online tools (Shopify Notion Slack support tools)</li><li>Speaks<b>fluent English</b></li><li>Is available<b>full-time</b>and<b>long-term</b></li><li>Has the ambition to grow into a Head of Ops COO position</li></ul><h3>Benefits</h3><ul><li>Being part of a fast-scaling international brand</li><li>Clear and rapid career evolution (Ops Head of Ops COO)</li><li>Working directly with the founder and core team</li><li>Full remote flexibility (international applicants welcome)</li><li>A long-term role with high responsibility and autonomy</li><li>A chance to build the operational foundation of a future 9-figure group</li></ul><p>If you believe youre a strong fit for this role and want to grow quickly within a fast-scaling e-commerce group wed love to hear from you.</p><p>Once you submit your application our team will reach out for an initial conversation if your profile aligns with what were looking for.</p></div>#J-18808-Ljbffr