Problem Management Lead - ITSM for Service Reliability

A leading financial institution in the UAE is seeking an ITSM Problem Manager to lead the Problem Management process. The role focuses on reducing the impact of IT incidents through root cause analysis, reporting, and governance. Candidates should have a Bachelor's degree in Computer Science and 5 years of relevant experience, particularly in regulated environments. Strong communication and collaboration skills are essential for interfacing with cross-functional teams and stakeholders. This full-time position is on-site with no remote work options.#J-18808-Ljbffr