Quality Assurance Officer

Reporting Relationship: Director of the Office of Institutional Effectiveness (OIE)Expected Starting Date:For immediate hireJob Status:Full-timeApplication Deadline:The position is open until filledAbout UsLocated in Sharjah, United Arab Emirates, and following the successful launch of The Africa Institute in 2018, Global Studies University was established in 2023 as a non-profit institution for higher education by His Highness Sheikh Dr. Sultan bin Muhammad Al-Qasimi, Member of the Supreme Council and Ruler of Sharjah.Read more .About the PositionThis position reports to the Director of the Office of Institutional Effectiveness (OIE). The objective of the Academic Quality Assurance Officer is to support OIE’s efforts in all related business and operational functions to ensure quality assurance and monitor performance at GSU. The Quality Assurance Officer will assist in monitoring progress in matters related to quality assurance and enhancement of GSU’s progress in areas of teaching, research, and knowledge production, with the objective to facilitate the best learning environment for faculty and graduate students, and most importantly to ensure that the institute achieves the highest ranking possible within the global educational ranking systems. The overall charge is to provide support through the development of a mechanism for collecting data on the institute’s progress. One of the main objectives of the office is to enhance the institute’s ranking according to the international standards of research and teaching institutions. Through OIE and GSU processes, the QA and enhancement officer works to establish and conduct ongoing evaluations through feedback from faculty, students, and staff, leading to constant improvement and maintenance of academic standards. The goal is to demonstrate to all stakeholders the high quality of teaching, learning, research, and publishing output of its faculty and graduate students, and to make sure they meet the standards and expectations according to the best practices in global peer institutions. This will be achieved by developing risk-based institutional and subject-for-review processes.The prospective candidate for the position should have background and long-term experience and understanding of the Academic Quality framework, including enhancement and assurance (QE&A) mechanisms; and a commitment to promoting and developing the consistency of the institute’s engagement with quality processes to enhance the student learning experience and faculty research output.Key ResponsibilitiesTo work on issues related to national regulation and assessment of teaching quality, student progress, and graduates’ future employmentTo coordinate external reviews of academic quality and standards as assignedTo assist in the design and implementation of a model of continuous academic review to promptly identify and address challenges to the student experience, student progress, and graduate outcomesTo ensure that the institute meets the expectations for the UAE-CAA Higher EducationTo manage the periodic review of the academic quality and standardsTo manage the approval processes for new academic developments as assignedProvide academic data analysis: report grades, exam results, and attendanceDevelops accurate information and reports for OIE to provide the Office of the Chancellor and assist in maintaining standards of performance of the institute including underachieving studentsAssist with strategic planning and monitoring of performance management in sync with CAA requirements as assignedTo work on accreditation compliance reporting and timelinesTo work on a periodical benchmarking exercise to compare GSU to similar local, regional and international peer institutions by collecting relevant external data for purposes of benchmarking different academic and administrative functions and processesTo prepare, review and work on submission of accreditation reports and requirements to the CAA and other accreditation bodies.To collaborate effectively with the Student Administration team, Academic Registration Office, and with Departments and their administratorsPerform all other functions as assigned by the Director of OIERequired EducationMaster’s degree in a relevant fieldRequired Work ExperienceRequires a minimum of 5 years of relevant experience in academic affairs, preferably, within a higher education institutionPrevious experience in data management capacity within higher educationExperience in managing and developing data systemsExperience in producing accurate data for reporting and assessmentExperience in university ranking systemsCreating and maintaining data capture and data entry templatesStrong organizational skills, coupled with the ability to take initiative and work with limited supervisionStrong verbal and written communication skills, including presentation skills, and demonstrated competency in interacting with people at all levels of the organizationThe ability to work effe