Retail Learning Manager

About The JobThe Retail Learning Manager is responsible for designing, deploying, and delivering a structured learning and development strategy across assigned stores. The role supports business priorities by developing retail teams’ selling capabilities, leadership skills, and Client Experience excellence. Through consistent coaching, follow-up, and close partnership with Store Management, the Retail Learning Manager enables teams to perform at their highest level while fostering a strong feedback and development culture.Job responsibilitiesLearning Strategy & DeploymentTranslate and execute corporate learning strategies at store level in alignment with business prioritiesDefine and manage learning roll‑out plans to support performance, engagement, and growthBuild and manage store learning calendars in partnership with Store ManagementContribute to regional and EMEA learning initiatives and projectsCoaching & Talent DevelopmentLead a strong culture of in-store coaching across all retail roles, from Client Advisors to ManagersSupport Retail Management in building tailored individual coaching and development plansMaintain an active shop‑floor presence to observe, coach, and provide structured feed‑forwardIdentify skill gaps and adapt training approaches accordinglyIdentify and propose talents for internal learning programs, Academies, and EMEA workshopsTraining Delivery & FacilitationDesign, facilitate, and deliver core trainings including onboarding, inductions, selling skills, product trainings, floor management workshops, and AcademiesLeverage role‑play, on‑the‑floor coaching, and experiential learning to elevate the Client ExperiencePartner closely with Merchandising, Clienteling, Retail Excellence, Supply Chain, and HR to deliver impactful learning experiencesOnboarding & IntegrationEnsure a consistent pre‑onboarding and onboarding experience for all new joinersPartner with HR and Managers to proactively plan onboarding journeysSupport Store and Team Managers in deploying onboarding programs across all retail rolesReporting & Learning GovernanceMonitor and assess the quality, impact, and effectiveness of in-store learning initiativesEnsure accurate tracking of training activities through the LMSSupport Store Management in mastering LMS tools and learning follow‑up processesProvide qualitative and quantitative feedback to key stakeholders on training outcomes and prioritiesProfileStrong coaching mindset with the ability to influence and develop teams at all levelsExcellent facilitation and communication skillsHighly collaborative, with the ability to partner cross‑functionallyStructured, organized, and data‑driven approach to learning impactStrong presence on the shop floor with a deep understanding of retail dynamicsReference LVM31860Louis Vuitton#J-18808-Ljbffr