Retail Manager - Beauty Multi-Brand - Jeddah

INSPIRE EXHILARATE DELIGHTFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewelry, and eyewear.Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work . The Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalyzed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles. What you'll be doing Our Retail Manager, based in Jeddah, is accountable for driving performance of the retail stores and teams for our multi-brand beauty portfolio under Al Jamal Department, including YSL, Armani, Valentino and Prada, across Saudi Arabia.Working as a Retail Manager you will be responsible for a team of store managers and supervisors, establishing a bridge between back-office and their network of stores which they control/audit on a continuous basis and implement corrective solutions and actions.You will understand the brand strategy and cascade within your given networkIn conjunction with Marketing, ensure the full implementation of the marketing and CX strategies and programsImplement Brand guidelines taking in consideration each market specificationsAgree on a yearly calendar of sales with commercial teamControl discount and margins to insure constant business profitabilityFollow up periodically on the sales figures per line and stock at hand (Sell-Out)Manage potential shortages, review orders and inform merchandising team on the statusRecord, monitor and analyze market trends, competitors activitiesProvide commercial with quantitative and qualitative reports using data from market studies and in-house systemDefine sales target per sales team memberManage the P&L for the brand at handMonitor the performance of the brand and send recommendationManage the organizations' resources within budget guidelinesProvide prompt, thorough, and accurate information to keep management appropriately informed of the brands financial positionDevelop and motivate team members to ensure transfer of know-how and continuous positive work environmentMonitor team members performance and provide formal and informal feedback and appraisal in order to maximize efficiency What you'll need to succeed Strong commercial mindset with a performance-driven approachProven leadership skills (lead by example, motivate, coach, and manage performance)Strong KPI management and ability to drive store performanceHands-on team development, coaching, and recruitment support experienceOperational excellence mindset, including stock management and execution standards What we can offer you With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. We Invite All Applicants to Apply It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.