Sales Associate

Job Description - Sales Associate (SAL002850)Job NumberSAL002850ResponsibilitiesGreet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standardsArrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standardsProvide exceptional customer service by performing up‑selling, cross‑selling, suggesting alternatives and following up on customers' requestsInform Department Manager of unavailable and non‑performing products (specific for Multimedia)Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations (specific for Multimedia)Up‑sell and cross‑sell products and services in order to reach hourly and daily sales targets (specific for Multimedia)Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activitiesHandle cash register and transactions with the customers in an effective and accurate manner as requiredTake accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations (specific for Fashion)QualificationsHigh School DegreeFluency in EnglishProficiency in MS OfficeCollective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible (skills specific for Sports Goods retail)Active participation in at least one sporting activity (specific for Sports Goods retail)Planning and Organizing: level 1Self‑Development: level 2Communication Skills: level 2Customer Focus: level 1Initiative: level 2Teamwork: level 2OrganizationReservedPrimary Location#J-18808-Ljbffr