Sales Manager with Strong Technical AV Background

Key Job ResponsibilitiesRevenue GenerationDrive Results by soliciting and securing business through a proactive consultative sales approach utilising Encores sales process and methodology.Effectively prepare and present quotes and proposals in a timely manner to customers including those submitted through the website venue booking system or other sources as assigned.Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.Attend site visits pre-conference planning meetings and appropriate venue meetings as necessary to support the customer event experience.Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.Relationship ManagementDeliver World-Class Service by cultivating and maintaining relationships with customers venue personnel and various Encore supporting functions and departments.Thoroughly research and understand customer history and previous experiences in order to create more personalised customer experiences.Value People by attending customer meetings understanding their goals and responding to their questions concerns and challenges.Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.Actively refer and guide customers through the Encore network leveraging contacts to secure additional opportunities with existing customers.Sales AccountabilityMaintain a healthy pipeline at all times that ensures achievement of established revenue targets.Ensure all known opportunities are in CRM and completely accurate and updated at all times.See the Big Picture by supporting the sales forecasting efforts at home location ensuring they are accurate and submitted timely.Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.Disclaimer:The duties and responsibilities described are not a comprehensive list and may change or additional tasks within scope of work may be assigned at any time with or without notice as necessitated by business demands.Required Experience:Manager#J-18808-Ljbffr