Senior Customer Experience Engineer

A leading regional engineering firm in Riyadh is seeking a customer service representative with a focus on technical support to assist customers with inquiries and manage service tickets. The ideal candidate should have a Bachelor's degree in Electrical Engineering or a relevant field, experience in customer support, and strong analytical skills to track and report on service metrics. This role is crucial for ensuring customer satisfaction through effective communication and problem resolution.#J-18808-Ljbffr