Senior Processor.Injaz - Merchant Services Dept.41.Operations Group

ResponsibilitiesSetup & Preparation along with Configuration change of Point of Sale including GPRS, Desktop, Branch Pinpad Terminals.Performing end-to-end testing of the newly introduced POS Terminals across Card Schemes for all new projects.Technical support to sales and service team for all kind of Terminal related issues.Co-ordinate with vendor and Mashreq IT team for any software related issues.Ensure accurate and timely dispatch of POS machines to the merchants within UAE as per set SLA's in dual controlled environmentSupport Card Acquiring Business for their daily urgent POS requirement.Final testing of POS before deployment & Resolve POS complaints on daily basis.Conducting Quality Checks for all device configured before dispatch to Business.Onboarding and Checking setup of MasterCard Internet Gateway System (MIGS & MPGS) for all the merchants to enable Online Payment for all Card Schemes.Experience with EDMS, PRIME, Terminal Management System (TMS), and ORACLE Inventory Management.Knowledge of Mobile POS Solutions.Maintaining daily, weekly and monthly MIS and Data Trackers#J-18808-Ljbffr