Senior Relationship Officer - CC_Balance Builder

ResponsibilitiesAnalysis of leads received Select.Conversion of leads into “Sale”Updating all the systems as per the call with the customer.Processing of the request or offer given to the customer.Constant follow up with the concerned department if the process is delayed or not fulfilled as per the customer’s request.Handling of all customer issues and resolve the same at the earliest and highlight them to the TL.Maintaining all records of the approval, requests and reports handled.Compilation of daily and monthly reports and MIS for the team.#J-18808-Ljbffr