Senior Technician

Country: United Arab EmiratesLocation: UTS Carrier Abu Dhabi officeBuild a career with confidenceAt Carrier youre joining the world leader in healthy safesustainableand intelligent building and cold chain solutions. We create solutions that matter for people andourplanet and our employees are the heart of it all. We are a company of innovators and problemsolvers who are united by The Carrier Way our visionvaluesand culture.Carriers greatest assets are the expertisecreativityand passion of our employees and were excited for you to join the team.Role ResponsibilitiesPlan and execute the jobs while ensuring customer satisfaction and maximum profitability as per existing company standardsAttend to any difficult service problem and teach colleagues the technical aspects of the problem for future referenceConduct site inspections provide estimated manpower and material required to handle a service jobPrepare job cards inspection reports field reports and time sheetPrepare material requests for required parts for each jobEnsure cost control & asset optimizationContinuously training to improve the quality of work and reduce the no. of complaints and call backsknowledge of PLC System and controlCUSTOMER CARE:Handle all customer complaints at the siteEnsure efficient courteous and timely services to all customer requests and inquiriesAttend all customer complaints within target time.Coordinate with customers regarding maintenance visitsEnsure customer satisfaction thru regular meetingsReports opportunities to Branch ManagerEH&S:Implementation of the UTS Carrier EH&S standards Policy within their area of controlTo ensure all the environmental aspects/health hazard in their area of responsibility are identifiedReport all accidents incidents occupational illness & environmental incidents regardless of its severity to the management and initiate a permanent solution to the unsafe condition in coordination with the responsible people.Attend weekly EH&S Talks in an interactive way.Ensure the self inspections have been made by the technicians prior to start any jobParticipate with team members to carry out the selfinspection wherever necessary.Ensure personal protective equipment (PPE) are worn while workingRole PurposeSkills and experience in understanding and conducting best practices of air conditioning principles maintenance and the relevant industry standards that govern the maintenance of equipmentMinimum RequirementsWork Experience in naval field maintenanceminimum of 5 years experience in similar rolebachelors degree/diploma in engineeringComputer skillsInterpersonal skills and communication skills English is a mustBachelor Degree or Diploma in maintenance engineeringOur commitment to youOur greatest assets are the expertise creativity and passion of our employees. We strive to provide a great place to work that attracts develops and retains the best talent promotes employee engagement fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong with diversity and inclusion as the engine to growth and innovation. We develop and deploy bestinclass programs and practices providing enriching career opportunities listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.Join us and make a difference.Apply Now!Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other federally protected class.Job Applicants Privacy NoticeClick on this link to read the Job Applicants Privacy NoticeRequired ExperienceSenior IC#J-18808-Ljbffr