Site Engagement Sr Mgr

AccountabilitiesDevelop, implement and maintain an integrated site engagement and operational role at key/targeted sites in line with the Global Development pipeline to support the strategic global study plan. This accelerates the development of marketed products and early‑pipeline assets.Maintain an effective collaborative partnership with all stakeholders, ensuring a synergistic approach to the site experience and Amgen interactions.ResponsibilitiesLead operational site engagement initiatives.Identify and lead strategic partnerships with key sites to implement collaborative initiatives for clinical‑trial execution.Accountable for strategic long‑term operational partnerships, providing local intelligence and maintaining a coherent voice as part of Amgen’s overarching engagement strategy.Collaborate with cross‑functional roles for tailored global execution of studies.Drive expansion of Amgen’s strategic relationships to meet clinical operational needs as a subject‑matter expert.Serve as the primary site‑facing, cross‑study operational decision‑maker between Amgen and designated key sites.Maintain country expertise and site knowledge to tailor communications with Amgen and sites.Develop, drive and monitor site operational strategies and performance across all therapeutic areas and studies in collaboration with Amgen stakeholders.Assimilate and report external feedback to evaluate and propose operational process efficiencies.Orchestrate relationship management and internal alignment with Amgen stakeholders (medical, study management, site management, and other key stakeholders) to drive operational efficiencies.Collaborate with Regional and/or Local Trial Manager to ensure clear roles and responsibilities, communicating cross‑study lessons learned.Share information and cross‑study KPIs with key stakeholders such as DOM, DFM, CTOM, and Study Managers.Locally accountable for key, targeted sites’ execution of clinical studies.Build and develop strong relationships with key sites to engage them as Amgen’s preferred partners for clinical trial participation.Maintain regular communication with key sites to determine trends, opportunities and enhance the site experience with Amgen; conduct on‑site visits as appropriate.Provide quick and direct access to key sites’ leadership & operation teams for escalation and resolution of operational issues.Act as the internal point of contact for navigating working practices with key sites.Centralize and socialize site intelligence technology and operational documents to enhance clinical trial efficiencies.Participate in cross‑functional task forces and process improvement groups.Manage GSO quality, and actively participate in role forums, functional and global initiatives.Participate in Functional Management Team (FMT) Meetings and country‑level project reviews as required.QualificationsBasic QualificationsBA/BS/BSc or RN.Work experience in life sciences or medically related field, including biopharmaceutical clinical research experience (clinical research obtained working on clinical trials in a biotech, pharmaceutical or CRO company, or other relevant clinical setting).Preferred QualificationsMD, DOI, PhD, PharmD, Master’s Degree.Country‑level clinical operations experience and/or regional study management.ExperienceExpertise and in‑depth understanding of site engagement in clinical trials, or building and/or coordinating community research networks.KnowledgeIn‑depth understanding of drug development process, clinical trial conduct, ICH‑GCP and local regulations, requirements, and guidelines.Project and program management including oversight of quality, study deliverables, budgets and timelines.Various therapeutic area knowledge.Fluency in written and spoken English.Clinical trial management systems and reporting tools.Utilization of key performance indicators (KPIs).CompetenciesCommitment to uphold ethics and Amgen values.Ability to work independently as well as in a team/matrix environment on multiple projects and countries.Analytical and problem‑solving skills.Decision‑making.Oral and written communication skills.Strategic operational planning and cross‑functional leadership.Horizon scanning.Risk assessment and risk mitigation.Issue management and escalation.Project management.Organizational skills: planning, time management, prioritization, delegation.Teamwork, collaboration and relationship‑building skills across geographic areas, including networking, negotiation and influencing skills at all levels.Change management skills and learning ability.Patience, flexibility and high tolerance for ambiguity and change.Seniority levelNot ApplicableEmployment typeFull‑timeJob functionResearch and ScienceIndustriesBiotechnology Research and Pharmaceutical Manufacturing#J-18808-Ljbffr