Sr. Administrator/Workplace Support - UAE National

<div><h3>Role:</h3><p>Sr. Administrator/Workplace Support - UAE National</p><h3>Employment Type:</h3><p>Outsourced</p><h3>Client Industry:</h3><p>Telecommunication</p><h3>Contract Duration:</h3><p>12 Months</p><h3>Location:</h3><p>Fujairah, UAE</p><h3>Start Date:</h3><p>Immediate to 30 days</p><h3>Key Responsibilities:</h3><ul><li>Manage and monitor support tickets, ensuring timely logging, tracking, and resolution of user incidents.</li><li>Coordinate with technical support teams to resolve complex issues and handle necessary escalations.</li><li>Maintain accurate documentation of incidents, actions taken, and solutions provided.</li><li>Oversee inventory and lifecycle management of IT workplace assets including laptops, desktops, AVDS, printers, and peripherals.</li><li>Support onboarding and offboarding processes, ensuring proper IT setup, access provisioning, and equipment management.</li></ul><h3>Requirements:</h3><ul><li>0–2 years of experience in workplace IT support or service desk operations.</li><li>Strong knowledge of IT asset management, ticketing systems, and organizational IT policies.</li><li>Excellent communication skills with the ability to liaise between users and technical teams effectively.</li></ul></div>#J-18808-Ljbffr