Technical Pre-Sales Consultant

**Not just a job, but a career**Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.**About the Team** Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.# **Job Purposes**Working as part of a team including Business Development (BD) and software support specialists, this role will combine your engineering knowledge, software skills and business acumen to help sustain and grow KBC’s software business globally.# **Responsibilities*** **Client Relationship Management:** Contribute to the management of partnering relationships with clients, maintain a high level of customer engagement, satisfaction, and prompt resolution of issues as it arises. I.e. Co-ordination with the sales team, proactively engage with KBC’s software clients within region, with a view to sustaining and growing KBC’s software business.* **Technical Sales and Marketing Support:** Work closely with the Sales teams to identify and develop new opportunities for KBC’s software business. Work closely with the Product Management team to get aligned on the product roadmap and strategy. Participate in the planning and execution of sales strategy. Raise the profile of KBC’s software regionally both within KBC/Yokogawa and externally, participate in marketing events, conferences and organizing training/information sessions where appropriate. Perform Preliminary benefit analysis, feasibility study and coordinate development of proof-of-concept models for new opportunities. Conduct demonstrations of the software and answer technical questions as part of the sales process. Lead and monitor software trials with potential customers. Provide input to the scope and technical product information in technical proposal development and manhour estimation. Support Wider Yokogawa group in the region as a SME in workshops that promotes KBC solutions.* **Process Design Engineering:** Analyze information and specify the methods and process steps required to design and continuously improve technical sales processes and solutions to deliver the end product within specified cost and quality parameters.* **Engineering Solutions Design:** Contribute to the design of engineering solutions; design the feasibility testing approach and supervise its implementation to support the development and validation of engineering solutions.* **Engineering Standards Specification:** Contribute to the analysis of information, the drafting of engineering standards and specifications, and the evaluation of the effectiveness of those standards within own engineering discipline to inform engineering work in the Company and/or of its suppliers, contractors, and consultants.* **Contract Management:** Deliver required outcomes by managing day-to-day relationships with contract service providers while working within an established contract management plan.* **Improvement/Innovation:** Identify shortcomings in existing processes, systems, and procedures, and use established change management programs to address them.* **Request for Bid Solicitation/Proposal/Tender Response:** Gather information and resources, draft and complete proposals, and fulfill all process requirements (in terms of deadlines, documentation, etc.) in response to bid solicitations, request for proposal, and request for tender to create the best chance of being awarded the contract.* **Knowledge Management System:** Help others get the most out of knowledge management systems by offering support and advice.* **Product and Solution Development:** Carry out a range of product development and engineering activities. Use established systems to analyze customer needs to define and deliver products.* **Project Management:** Work within an established project management plan to achieve specific goals. I.e. Work as part of global implementation and support team to participate in Technology implementation projects. Provide post-implementation MSU and Sustainability Services to the active clients.* **Personal Capability Building:** Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external