Territory Manager Dubai

YOUR PROFILEExcellent communication skills in English; knowledge of Arabic is a distinct advantage35 years hard core sales experienceGood interpersonal understanding & presentation skillsExcellent organizational skills including ability to prioritize workloadDemonstrated ability to use initiative/judgment to solve job related issuesStrong problem solving capabilityExcellent Selling Skills in a complex sale environmentGood networking negotiation skills and strong ability to impact and influenceExperience in a segmented service industry air express industry or freight forward industry highly preferredEducation LevelDegree/Diploma in business or related fields would be advantageousCOME JOIN THE WORLDS MOST INTERNATIONAL COMPANYA company that pioneered crossborder express delivery in 1969 and is now active in more than 220 countries and territories worldwide. DHL UAE is the recognized market leader in Express logistics and an Employer of Choice ranked consistently as Great Place To Work in the UAE for 10 consecutive years with a 2022 global ranking at #1!Join our team and discover how an international network thats focused on service quality and sustainability is able to connect people and improve lives through the power of global trade. And not just for our customers but for every member of our team too. To learn more about our culture motivated people and our purpose please visit THE ROLEA Territory Manager is responsible for the revenue generated from a geographicallyassigned sales territory (or business portfolio) through servicing and retention of existing cargo customers and targeting new business opportunities.YOUR TASKSAct as an ambassador for DHL at all times and attend to customer needs in a professional friendly and courteous mannerEnsure that a high level of professional rapport is developed and maintained with all customersFollow up on all customer enquiries and direct customer to the correct DHL department where further information is requiredManage all customerrelated information by communication to the selling team around specific customers as well as in sales systems so that other DHL staff can access customer and territory informationPromote DHL brand image and values through own appearance and behavior so that it reflects DHL high standards and develops customers relationshipEstablish customer agreements and ensure and that pricing guidelines are always applied and profitability targets for customers are met.Ensure that customers prices are reviewed on regular basis and whenever any discrepancy arises between actual and promised volumes a renegotiation takes placeDevelop and implement an approach to secure competitors and prospects business in the shortest time possible.Establish Prospects pipeline to support this approach and target them accordinglyExploit all new opportunities from existing and potential customers (prospects) ensuring a maximum penetration of DHL in assigned territoryDevelop and implement a personal sales plan and call cycle that incorporates initiatives for identifying and gaining new business and maximizes growth of existing customers to achieve the individual sales (volume and profitability) targetsMonitor customer performance loyalty and satisfaction to measure success business fluctuation and possible business at risk.Take appropriate corrective action internally and/or with the customerRequired ExperienceManager#J-18808-Ljbffr