Transcreation Director

Transcreation Director page is loaded## Transcreation Directorlocations: Riyadhtime type: Full timeposted on: Posted Todayjob requisition id: R1111237**Job Description:****The role**Based on-site at the client’s office in Riyadh, the Transcreation Director will work closely with the local client, Tag’s Global Head of Language and Cultural Services, Operational Heads (UK), Client Service Department (UK) and Tech (UK) to provide the management of end-to-end translation, localisation, proofreading and editorial quality assurances for it’s multilingual digital content via Sitecore CMS and Tag’s CAT tools.This includes materials for the client’s corporate website, social media platforms and marketing campaigns. The role will help to set the standard for and ensure linguistic accuracy, cultural relevance and consistency with the client’s branding and tone of voice, supporting their objective to expand its international visibility and investor communications.The role will have have strategic oversight of transcreation quality and tone and have final review of high-impact editorial content. Working closely with our agency network partner and our internal team including a Transcreation Manager (India) and a Technical Delivery Manager (TBC) the role will coordinate quarterly performance and brand alignment reviews and be responsible for monthly and quarterly reconciliation of translation costs against project scope, whilst regularly managing client expectations if any forecast project creep results in additional budget requests.The role will help to grow the Localization and Creative Production business and bring in new business, supporting the wider Tag business in developing service offering and providing overall strategic support. It requires someone who can think strategically, build strong relationships with the local clients, work well with colleagues across the business, establish connected, efficient ways of working, who understands how to drive a profitable business, and who has strong management skills.They will need to be financially numerate, project a strong presence internally and externally, ensure deliverables meet or exceed client expectations, and help develop strategic, long term solutions for the account.**Responsibilities****Overall Description**On a day-to-day level you will manage, and take ownership of the team and act as the primary escalation point, including establishing any best practices to serve our client across various service offerings, whilst empowering and enabling your team to deliver superior service. The role focuses on client engagement, operational excellence, continuous improvement, and team development. This role establishes goals and success metrics that align with the overall business and client objectives while building client relationships at the operational level.They will support the Transcreation team by monitoring and analysing the current production workflows and systems to check that they are efficient and effective in the development of briefed content. They will develop a strategy for improvements when necessary.**Translation/Transcreation/Language adaptation management**• Ensure creative excellence in projects by following set creative procedures including interpretation and consolidation of client briefs.• Brief local copywriters on content to be adapted in their local languages. Brief translators on short and long copy translation projects.• Manage and build trusting relationships with translators and copywriters to translate, adapt copy and proofread artwork.• Assess quality of the adaptations received from copywriters, with assistance from the TM as and when needed. Ensure accuracy and reliability of copy and the consistency of messaging/positioning for the brands across all media and markets.• Have understanding of AI-enabled language execution/management systems and how to decide upon the most appropriate path to completion.• Analyse files and managing translation projects on the translation portal. Liaising with the localisation team for support on file processing and translation memory management.• Liaise with internal teams to support production when needed**Project management**• Establishing and managing project deadlines (setting and enforcing deadlines with copywriters, translators and sometimes clients) and budgets (open job numbers, prepare estimates, send/obtain POs, billing).• Keep the client appraised of any monthly and quarterly changes to budget during ongoing briefing requests, ensuring any additional cost is client covered• Where required, accurately quote all out-of-scope requests• Ability to efficiently manage multiple projects.• Anticipate, identify and troubleshoot technological bottlenecks in workflow and/or asset management systems. Escalate issues to the Global Head as soon as they arise. Be proactive in finding proposed solutions to said problems and submit the proposed solutions to the client/client services team.• Be commerc