Wedding Specialist – Concierge Lead

Wedded Wonderland Global Luxury WeddingsLocation: Remote / HybridType: Full-timeAbout Wedded Wonderland is a global platform connecting couples with the world’s most beautiful wedding destinations, venues, and wedding professionals. We specialise in luxury cultural and destination weddings working with couples and businesses across more than 50 countries. Our role is to simplify wedding planning, connect the right people, and create exceptional experiences.The Role (In Simple Terms)We are looking for a Wedding Specialist to lead our wedding concierge service. You will be the person who:Speaks directly with couplesUnderstands what they are looking forMatches them with the right venues, planners, and suppliersMakes the process feel calm, organised, and excitingYour role is to guide, connect, and manage the journey. You are not expected to plan weddings yourself.What You’ll Be DoingSpeak with couples (email, calls, messaging) to understand their wedding vision, budget, culture, and locationRecommend and introduce couples to trusted venues, planners, and wedding suppliersManage the concierge journey from first enquiry to successful introductionWork with our global network of wedding professionals to ensure a great experienceHelp improve how our concierge works by refining processes and systemsCollaborate with our internal team (content, partnerships, sales)Who This Role Is Perfect ForHave experience in weddings, events, venues, hospitality, or luxury serviceLove working with people and solving problemsAre organised, calm under pressure, and great at communicationEnjoy matching people with the right solutionWant to work in a global, creative, fast‑growing businessCare deeply about customer experienceYou do not need to be a wedding planner but you should understand how the wedding industry works.What We’re Looking For35 years of experience in weddings, events, venues, hospitality, or client servicesStrong communication skills (written and verbal)Confidence speaking with clients and partnersHigh attention to detail and follow‑throughAbility to work independently and manage multiple enquiriesComfortable working with systems, CRMs, and processesWhy Join Wedded WonderlandWork with beautiful weddings and destinations worldwideBe part of a growing global brandHelp build a new kind of wedding conciergeOpportunity to grow into a senior leadership roleFlexible working environmentMeaningful work that genuinely helps couplesRequired SkillsHave experience in weddings, events, venues, hospitality, or luxury service. Love working with people and solving problems. Are organised, calm under pressure, and great at communication. Enjoy matching people with the right solution. Want to work in a global, creative, fast‑growing business. Care deeply about customer experience. You do not need to be a wedding planner but you should understand how the wedding industry works.#J-18808-Ljbffr