Workshop Controller - AGMC BMW

<div><ul><li>Oversee daily workshop operations, ensuring that all vehicles are serviced and repaired efficiently and to a high standard.</li><li>Manage a team of technicians and service advisors, providing guidance and support to optimize performance and productivity.</li><li>Implement and enforce health and safety regulations, maintaining a safe working environment for all staff and customers.</li><li>Monitor workshop schedules and workloads, efficiently allocating resources to meet customer demands and minimize downtime.</li><li>Control inventory levels and ordering of parts, ensuring that necessary components are available to avoid service delays.</li><li>Develop and maintain strong relationships with customers, addressing their concerns and providing exceptional service.</li><li>Analyze workshop performance metrics and implement strategies for continuous improvement in efficiency and customer satisfaction.</li><li>Ensure compliance with manufacturer standards and warranty requirements, safeguarding the integrity of the workshop’s reputation.</li></ul></div>#J-18808-Ljbffr