Cards Product Management Specialist

About the job Cards Product Management SpecialistJOB TITLE: Cards Product Management SpecialistTERM: 12 months (with potential extension)DIVISION: Retail Banking / Cards & PaymentsREPORTS TO: Head of Cards & PaymentsRELEVANT EXPERIENCE:Card Product LaunchesProcess/Policy RevampMANDATORY REQUIREMENTS**:Experience of product launches, CVP development, SAMA regulations knowledgeKnowledge of cards (Debit, Credit and Prepaid) profitability and key metricsPURPOSE OF THE PROJECTThe Cards Product Management Specialist is responsible for driving the strategic development, commercialization, and lifecycle management of card products. This includes overseeing product launches, optimizing portfolio performance, managing vendor relationships, and ensuring compliance with regulatory standards. The role is pivotal in enhancing customer engagement, profitability, and operational efficiency across the card business. The specialist will guide and support in executing strategies aimed at generating revenue through products in alignment with consumer banking strategy, with a focus on the whole bank value which is not limited to Card Launches and ongoing product management.Key ActivitiesCore Responsibilities and AccountabilitiesLead the design and rollout of innovative card products tailored to market needs.Define product value propositions (CVPs) and pricing strategies.Collaborate with cross-functional teams (marketing, sales, operations, compliance) to ensure successful product launchesGuide and support in executing strategies aimed at generating revenue through products in alignment with consumer banking strategy.Supports the commercialization of new products and launch of new products and solutions, by recommending pricing, providing sales tools and training the sales team to ensure knowledge transfer resulting in successful sales in partnership with acquisitionsSupport the client in profit and growth for cards, including revenue, credit costs, and direct/allocated costs.Manage product management for cards, audit, compliance matters, and complaints support.Provide guidance and support to client-facing professionals and sales teams to solve complex client needs through products.Support sales teams with training, tools, and product knowledge to drive acquisition and usage.Recommend promotional campaigns and tactical plans to boost card performanceSupports monitoring of product performance, post roll-out and helps resolve product or sales issues to ensure continuous product improvement.Support in delivery of large programs for clients from initiation to benefit realizationSuccessful execution of projects across different clients / businesses, identifying and mitigating risks, solving issues, developing plans and ensuring they are implemented in line with agreed timescales, budgets and quality criteria, including examples of re-aligning scope and objectives during a program to ensure maximum value extractionDevelop strong bonds with clients that endure beyond a particular assignment, serves as a go-to resource for client staff, is sought out for knowledge of industry and firmIdentify new business opportunities to support clients with Mastercard solutionsManage integration with card processing systems, switches, and vendors.Provide technical support for card applications and resolve operational issuesEnsure seamless delivery of regulatory changes and compliance adherenceKPIsSales and Acquisition growthSpend, ENR and Revenue growth from card productsNumber of successful cards launches and time to marketReduction in credit costs and profitability optimizationSuccessful execution of marketing campaignsCustomer satisfaction and superior customer experienceTimely and effective product roll-out and commercializationKnowledge and ExperienceBachelors or masters degree in business, Finance, Marketing, or related field.Strong understanding of card payments, processing systems, and regulatory environments.6 to 8 years of proven experience in product development, portfolio management, and cross-functional collaboration.Excellent analytical, communication, and stakeholder management skills.#J-18808-Ljbffr