Customer Service Agent UAE Nationals only

What you will doAssisting with all types of requests from customers, including order bookings, complaint handling and solution supportSecuring the best supply solutions tailored to meet customer needsCollaborating closely with sales, logistics, finance and other stakeholders within JCI to ensure smooth daily operationsContinuously improving our internal processes and enhancing the daily experience of our customersHow you will do itProcess customer purchase orders and create sales ordersWork in partnership with sales representativesAct as the primary contact for customers, identifying their needs and nurturing strong relationshipsEnsure the best supply solutions are provided to customersOrder requisitions (for specific business units only)Deliver transport‑related instructions and other relevant informationServe as the main point of contact for customers throughout the claims processWhat you can learnA variety of soft skills related to customer serviceMaster communication techniquesExcel mentored training sessionsOpportunities for personal and professional development through our programsWhat we look forHigh school diploma or higherFluent in EnglishProficient in MS Office (intermediate level)Strong customer orientation with keen attention to detailA collaborative team playerPrevious experience in customer service is an advantageJoin us at JCI and be a part of a dynamic team where your skills and contributions matter! As a UAE National you will have unique opportunities to grow and develop your career in a supportive environment that values local talent.Required ExperienceUnclear Seniority#J-18808-Ljbffr