Frontdesk & Salon Supervisor-Doha

Purpose: The purpose of this role is to supervise the day to day Hair & Beauty Salon activities, manage staff and clients to ensure the highest customer satisfaction and run the frontdesk.ResponsibilitiesEnsure Salon Policies, and Procedures are followed, and Company Core ValuesManage staff day to day IssuesManage Salon day to day activitiesEnsure Customer Service is provided by Frontdesk, Hair Staff, and Beauty StaffEnsure Quality Services are provided by Frontdesk, Hair Staff, and Beauty StaffManage client complaintsPerform Salon Audit daily and make sure salon cleanliness, presentation and maintenance are up to 5-star standards.RequirementsGreat Customer Service BackgroundExperience in any of the following service industries: Hotels, F&B, beauty industry, other hospitality, or service industry.Basic management or supervisory experience.Leadership & Management Skills: Ability to lead and manage the existing salon staff to follow company policies, operational procedures, and lead them to achieve sales goals and great customer satisfaction.Administrative skillsAbility to deal with client complaintsConfidenceAbility to ready to reports on spreadsheets, such as sales, and client satisfactionAccountable & ResponsibleComputer skillsBenefitsSalary: Competitive SalaryCompetitive monthly salary+ Salon Service Sales commission+ Retail commissionGenerous annual leaveFree medical providedFree Salon Services#J-18808-Ljbffr