Receptionist

Job PurposeTo provide courteous, efficient, and professional front desk services by welcoming guests, managing check‑ins and check‑outs, handling reservations, and addressing guest inquiries, thereby ensuring a positive guest experience and smooth hotel operations in line with company standards.AccountabilitiesThe accountabilities have been divided into Plan‑Deploy‑Lead‑Execute to enableEnsure high levels of guest satisfaction at the front deskMaintain accuracy in reservations, billing, and cash handlingProtect confidentiality and security of guest informationEnsure timely and effective communication with housekeeping and other departmentsMaintain a professional, clean, and organized front desk areaAdhere to hotel policies, procedures, SOPs, and service standards#J-18808-Ljbffr