I
Service Desk Analyst — ITIL‑Driven IT Support & Ticketing
IFZA
Dubai, UAEAED 4,000-9,000/moYesterday
UAEIT & TechnologyFull Time
Skills Required
ExcelCustomer Service
Job Description
A dynamic free zone community in the UAE is looking for a Service Desk Analyst to provide first line IT support. Candidates will manage technical issues via various channels and should possess skills in Microsoft 365, diagnostics for both Windows and macOS, and a customer service mindset. Benefits include annual leave, life insurance, medical insurance, and growth opportunities. This role requires a collaborative attitude and strong multitasking skills.#J-18808-Ljbffr
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