Employee Relations Manager

PurposeThe Employee Relations Manager is responsible for executing employee relations and payroll-related activities assigned by the Senior Manager – Compensation & Employee Relations. The role supports the consistent application of internal policies, conduct standards, payroll controls, and governance frameworks, ensuring accurate documentation, confidentiality, and operational discipline across employee relations and payroll interfaces.Operating as a senior individual contributor, the role manages ER cases, supports investigations, coordinates payroll inputs (including GPSSA), and contributes to reporting, audits, and digital process improvements.Strategic ResponsibilitiesSupport the execution of the organization’s Employee Relations framework, policies, and proceduresEnsure consistent and fair application of ER processes across all departmentsContribute ER data, case insights, and trend analysis to support management reporting and governance reviewsSupport digitalization, automation, and AI-enabled enhancements within employee relations processesCore ResponsibilitiesEmployee RelationsExecute assigned employee relations cases, including grievances, conduct issues, investigations, and performance-related mattersCollect information, conduct interviews, prepare case documentation, and draft summaries for review and approvalMaintain accurate, confidential, and audit-ready ER records in line with internal governance standardsApply ER policies consistently and support updates and version control as directedPayroll & GPSSA SupportSupport payroll operations by validating ER-related payroll inputs such as disciplinary actions, unpaid leave, deductions, recoveries, and final settlementsCoordinate GPSSA-related employee data updates, changes, and documentation in collaboration with Payroll and HR OperationsSupport reconciliation of payroll exceptions arising from ER actions or employee status changesEnsure payroll-related documentation linked to ER cases is complete, accurate, and properly approvedReporting & GovernanceMaintain ER and payroll trackers, logs, and case recordsPrepare periodic reports on ER cases, trends, and payroll-related ER impactsSupport internal audits, governance reviews, and management reporting through accurate documentation and timely responsesDigital & Systems SupportUse HRIS, payroll systems, and ER case management tools to execute assigned activitiesSupport HR chatbot content and digital workflows related to ER and payroll processesParticipate in automation and system enhancement initiatives affecting ER and payroll interfacesRequirementsEducation & QualificationsBachelor’s degree in Human Resources, Finance, Business Administration, or a related fieldMaster’s degree and/or professional certifications (e.g., CIPD, SHRM, WorldatWork/CCP, Certified Compensation & Benefits Professional) preferredExperience Requirements7‑10 years of progressive HR experience with strong exposure to employee relations case handling and investigationsExperience in an investment organization, financial institution, sovereign‑linked entity, or other high‑governance environment preferredDemonstrated ability to independently execute complex ER cases under management directionExperience working with HR systems, digital workflows, and reporting toolsTechnical Expertise / AI / Data SkillsStrong ER case handling and documentation skillsWorking knowledge of payroll processes and GPSSA administrationHigh attention to detail, confidentiality, and governance complianceFamiliarity with HR systems, digital workflows, analytics dashboards, and AI‑enabled HR tools#J-18808-Ljbffr