Head Hostess

Our client is one of the leading hospitality group in UAE, currently hiring an experienced HeadHostess for an upscale Japanese restaurant in Dubai.What will you do?Maintain and make daily entries in our reservation system to coordinate shifts and communicate accordingly with managementTake, manage and handle reservations and all related requestsBe thorough about the knowledge about the operations, services offered, operating hours, and all the food and beverageBe the pro of the seating strategy and be in charge of the operational flow at the restaurant. You decide which guest is going to be assigned to which table based on your professional judgmentGreet and assist guests in a positive, welcoming, and professional mannerAnticipate the guest's needs and respond appropriately with a sense of urgencyAlways be aware of guest preferences and assist in compiling guest history to offer a unique and personalized service at all timesMaintain a proactive approach to solve any guest questions or challengesReceive records and make any necessary arrangements for reservations and special functions in the restaurantAccurately handle paperwork, stock, and tidy the host standDo daily reports, guest satisfaction track by the end of the dayWhat are we looking for?2 years of experience in a upscale dining, high-volume restaurant is strongly preferredA positive attitude and a welcoming smileCharming and outgoing personality with excellent manners, communication, and organizational skillsKnowledge of Balkan languages preferredAbility to multitask and time-manage in a very fast-paced environment, focus attention on any kind of guest need, always remain calm and kindComputer skills with a strong knowledge of MS Office and reservation system Seven Rooms#J-18808-Ljbffr